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Management Development Program

Management Development Program - Meeting managers- needs

To develop the management skills, knowledge and competencies of participants to help them better understand their roles, how they can contribute to their own growth and to the ongoing success of the organisation
To identify, and practice using, some tried and tested tools and models to facilitate this
To provide techniques and templates for ongoing use and transfer of learning back in the workplace
To participate in real work-based projects which deliver valued results to the organization and enhances the learning of the participants enabling them to contribute at an enhanced level on a sustained basis

Role of the Manager - What's expected of me?

To help participants understand the role of the manager
To identify some important component parts of the role
To consider the impact of specific organisational objectives and values on the demands, choices and constraints facing each manager
To consider how to deal with the role effectively

Working Together - Teams

To help participants understand their role leading and working with teams
To consider how best to achieve success through understanding how teams develop and operate and provide guidelines to help facilitate this
To experience the added value teams can deliver and some of the challenges associated with this

Getting Organized - Time Management

To discuss some of the basic principles of time management
To track where the time is currently being spent
To put management of time use into context
To identify how to best organise oneself and invest time to achieve the results required

Communications - What do I mean?

To provide participants with a framework for assessing the effectiveness of their interpersonal communications within the workplace � especially with their key business contacts
To provide a six step methodology for improving the delivery of communications
To practice some techniques for improving skills

Meetings - Effective not dreaded!

To consider the role of meetings within participants� organization
To preview some of the typical challenges meetings present and consider some methods for dealing with them effectively
To provide some templates, checklists and processes to make meetings effective

Job Instruction - Train the Trainer

To help participants recognise the opportunities which exist for training members of their teams
To consider the importance of establishing clear learning outcomes
To provide participants with a systematic approach to job instruction, taking into account different learning styles
To give them practice in applying that approach

Motivation - Creating the environment

To introduce some theories of motivation
To consider the responsibilities of the manager and the needs of their team members
To consider some practical steps participants can take as line mangers to help improve the satisfaction and performance of their staff

Delegation - Why, what, who, when and how?

To help participants understand why and when (and when not) to delegate
To help participants identify what (and what not) to delegate
To provide a seven step process for how to delegate and continuously improve effectiveness

Problem Solving and Decision Making - Fixing it and getting it right

To introduce a systematic seven step approach to problem solving and decision making
To consider how different thinking styles have an impact on our problem solving effectiveness
To identify and practice using a range of data collection and analysis tools
To distinguish between dealing with effects and fixing causes

Discipline and Grievance Handling - Doing it early

To give line managers an understanding of their responsibilities in the areas of discipline and grievance handling
To consider the steps needed to identify and deal with concerns
To understand the difference between consistent and fair
To develop participants� awareness of the preventative role of early action

Company Policy and Procedures - Who's responsible?

To ensure participants understand the importance of having consistent policies and procedures and their role in implementing and maintaining them
To consider the range of employment legislation and to give line managers an understanding of the implications of this range
To consider participants� own responsibilities in the workplace and the value of good management practice

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