These "Key Steps" are designed to provide a documentation template which can be incorporated into an organisation’s performance management and development process.

Performance management, often referred to as performance appraisal or review, is one of the key employee management systems in a business. It should bring together what the business plans to achieve and what individual people are to achieve, as well how they are to do it. It should provide a continuous process of setting targets and providing feedback. Feedback should be two way: in addition to learning how they are progressing, the employee should be able to provide information on progress, resources necessary, training and development required aspirations and their overall level of satisfaction.

In brief, performance management is about improving performance and satisfaction.

PERFORMANCE MANAGEMENT for MANAGERS is available for purchase HERE

PERFORMANCE MANAGEMENT for EMPLOYEES is available for purchase HERE