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Communications

 

OBJECTIVES

  • To provide participants with a framework for assessing the effectiveness of their interpersonal communications within the workplace
  • To provide a six step methodology for improving the delivery of communications
  • To practice some techniques for improving skills

RUNNING TIME

Depending on the program, this can run from 2-3 hours

SUMMARY OF CONTENT

  • The focus is on being effective
  • The importance of good communication skills being complemented by effective communication processes is emphasised
  • Participants develop an appreciation that  they need to take responsibility for their communication
  • Participants identify their key communication relationships, examine the current effectiveness of each and then develop an action plan for specific improvements as needed
  • Checklists and reminders are provided to take away and apply
  • Discussion and sharing of experiences is encouraged

 

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Size of Organisation:  

$120.00 AUD

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